At Eselcom, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website, make a purchase, or engage with our services.

1. Information We Collect

When you visit our site, we may collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses, and other details you provide during checkout or account creation.
  • Payment Information: We use third-party payment processors to securely process payments, and we do not store your payment details on our servers.
  • Technical Information: IP address, browser type, device information, operating system, and site usage data collected through cookies and similar technologies.
  • Account Data: Information related to your account, including order history, preferences, and any communication with our support team.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • Order Processing: To fulfill orders, process payments, and provide customer support.
  • Site Improvement: To analyze website usage, enhance user experience, and improve our services.
  • Marketing: To send promotional offers, newsletters, and marketing communications (only if you have opted-in).
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing of Information

We may share your information with third parties in the following cases:

  • Service Providers: Third-party vendors, such as payment processors and shipping companies, who assist in providing our services.
  • Legal Obligations: When required by law or to protect our rights, users, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our site.

5. Security of Your Data

We implement security measures to protect your personal information, including encryption and secure data storage. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any site you visit.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access your data.
  • Request correction or deletion of your data.
  • Object to the processing of your data.
  • Request data portability.

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the updated policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@eselcom.com

OFFICE ADDRESS: Estonia, 10617, Tallinn, Mustamae tee 16/ 6, Business Centre «Marienthali»

JURIDICAL ADDRESS: Kakumäe tee 226, Harjumaa, Tallinn, 13516, Estonia